It’s also the situation European Steam hardware buyers walked into this week. On August 10, Valve, the company behind the Steam gaming platform and Steam hardware, warned customers that a cyberattack had exposed names, home addresses, phone numbers, Steam email addresses, and details of their hardware orders. What affected buyers should doIn an email to customers, Valve advises them to assume that any message referencing their recent Steam hardware order is fake. Steam Support never contacts users through email, Steam Chat, or Discord, and only handles account problems through its help page. Instead, be skeptical of any unsolicited emails, texts, or calls about a recent Steam hardware delivery, even if they include details only a real customer would know.