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Redefining Communication in the Digital Age
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Psychology Today: The Latest
Every day there’s another technology story in the news, ranging from cyber-attacks on municipal water systems to AI chatbots going “rogue.”
After all, AI chatbots don’t tire or take coffee breaks, and they can manage 24/7 inquiries with ease.
The APA surveyed 1,200 licensed U.S. psychologists and discovered that many patients apparently supplement their mental health treatments with advice from AI chatbots.
On the benefits side, human interactions with AI chatbots did reduce anxiety in controlled studies.
Robots equipped as AI chatbots represent yet another new type of parasocial interactions worthy of study and caution.