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'Kind and supportive' south Essex care home highly praised in first inspection
['Sophie England']
Echo | News
Pinetree Care Home, in Rawreth Lane, has achieved an overall rating of "good" after an assessment by the Care Quality Commission.
Inspectors also rated the home "good" in all five individual areas for safety, effectiveness, caring, responsiveness and leadership.
The CQC praised the home's person-centred approach, noting that staff treated residents with dignity and respect while promoting independence.
"People received person-centred care and the provider promoted a person-centred culture.
Leadership within the home also received positive feedback, with staff describing management as approachable, responsive and supportive.