Sanctuary Housing, her landlord, initially came to remove the fallen tree structure in July but a 'huge' uprooted mass of the fallen tree remains in the Holy Brook River. Ruby said: "The remains of the tree have been out there for weeks in the river. "Me and my son (Chris) keep waiting and waiting for them to take it but I think it has to be done the cheapest way [by a contractor]. Ruby's son Chris next to the tree roots backing onto the garden (Image: NQ)Ruby's son Chris emailed Sanctuary Housing on July 29, complaining of the root ball. "With the tree that fell six years ago, nothing was removed and it fell there, settled and grew.