The employee experience at AOT Ground Aviation Services (AOTGA) begins with connection and trust. The biggest insight for us was recognising that employee experience begins with connection and trust. Our award-winning HR Communication Strategy reinforced the importance of clear and meaningful communication, while our Recruitment Referral System demonstrated the power of employee advocacy. Q What challenge behind the scenes tested your team the most, and what did it teach you about building stronger employee experience programmes? Q As you reflect on the journey, what this recognition at the Employee Experience Awards 2026 mean to you and your team?