The description from more than one person connected to Manchester United in 2013 about the failure to secure Jose Mourinho as Sir Alex Ferguson's replacement. Confirmation of something that has been rumoured for many years has come in a new documentary series about Mourinho's career, which is on Netflix from 11 August. However, another has explained the process to secure Mourinho's services had been going on for weeks. Ferguson said: "One night, he phoned me and he was crying and he says: 'Alex, I can't take it. I've given my word to Chelsea and I'm not going to break my word'."