Home Affairs digital reforms have reduced 'system offline' incidents by 61%. “System offline at Home Affairs should be a swear word,” said Home Affairs Minister Leon Schreiber. Fast forward two years, and Home Affairs digital reforms have reduced “system offline” incidents by 61%, the department says. “Nationally, total working time lost to system downtime declined from 35 426 hours in 2024/25 to 13 867 hours in 2025/26. ‘Downtime’Schreiber said the 61% reduction in working hours lost to system downtime represents the latest milestone in his department’s digital transformation journey.