The initiative, developed in partnership with the Punjab Information Technology Board (PITB), automates core policing services through a centralized digital network. Under the revised operational framework, public facilitation centers located across major sectors—including Liberty, Iqbal Town, Greater Iqbal Park, and PKM Global branches—will operate under extended shift schedules to accommodate high citizen traffic. The system automatically syncs citizen requests with national databases, allowing for rapid verification and digital issuance of documentation. According to reports in local print media, including The Express Tribune and Dawn, DIG Operations Lahore Muhammad Faisal Kamran personally inspected several Khidmat Markaz locations to assess service delivery efficiency and citizen feedback. He added that specialized Women & Child Protection Help Desks embedded within the Khidmat Markaz framework now offer direct legal and psychological counseling to vulnerable citizens in a safe, modern environment.