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How a Nashville bakery-restaurant captured 7,500 missed calls and unlocked a new revenue stream
['Jenn Barber', 'Yelp For Restaurants']
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"We're a very loud restaurant, a very busy restaurant and I couldn't get my staff to answer the phone," Gangeri says.
"We wanted that experience of what we were giving in-house to also be happening on Yelp Host," Gangeri says.
What 7,500 captured calls actually looks likeSince launching Yelp Host in November 2025, Buttermilk Ranch has captured more than 7,500 calls from guests trying to join the waitlist or get a table.
"I just called and the Yelp Host put me on the waitlist and told me an hour and a half.
The restaurant has used Yelp Guest Manager for more than three years and Yelp Host since November 2025.