“Kiwis should be able to trust online reviews are genuine and free of manipulation.” In her sentencing decision, Judge Belinda Sellars KC called The TV Shop’s offending in relation to online reviews “deliberate and systematic”. Earlier, in a December judgment, the District Court also found The TV Shop systematically misled customers about their rights under the Consumer Guarantees Act. Separately, in 2022 The TV Shop was fined $123,500 after failing to comply with extended warranty disclosure requirements (https://www.comcom.govt.nz/news-and-media/news-and-events/2022/tv-shop-fined-for-extended-warranties-disclosure-failures/). Rights under Consumer Guarantees ActUnder the Consumer Guarantees Act, products are guaranteed to be fit for purpose and of acceptable quality.