The first-of-its-kind breakfast forum was designed to celebrate these professionals, foster industry collaboration and strengthen the operational excellence that drives seamless digital payment experiences. The discussions reinforced the critical role these functions play in ensuring secure, seamless and reliable digital payment experiences. “Every successful digital transaction is powered by professionals whose work often goes unseen but is fundamental to building trust in digital payments. As digital financial services continue to expand across Africa, closer collaboration among financial institutions, fintechs and payment service providers will be essential to improving responsiveness, resolving operational challenges more effectively and delivering consistently reliable customer experiences. The inaugural edition of Core by Interswitch reflects the company’s broader commitment to strengthening Africa’s digital payments ecosystem by fostering collaboration, knowledge sharing and operational excellence across the financial services value chain.