New research from Antavo's Global Customer Loyalty Report 2026 found that 27 per cent of all loyalty points go unspent every year. And where loyalty schemes have expiry dates, around 12 per cent of points lapse before they are redeemed. Check loyalty points before buying anythingThe first step is surprisingly simple: check what you already have. With more than a quarter of loyalty points going unused, families could be leaving money behind without realising it. Use points before they expireSome loyalty schemes have expiry dates, meaning points can disappear if they are not used within a certain period.