The Efron case, filed by Florida homebuyers, had accused the brokerage of unfairly and illegally adding a $475 fee to their 2024 home purchase transaction. The complaint further alleged that the couple's purchase contract had been amended to include the transaction fee via an "additional terms" page, a modification characterized as an "illegal practice of law." The plaintiffs sought class status to include all buyers who had paid a similar flat fee to Compass Florida over the past four years. Transaction fees, often called administrative fees, are not uncommon, and Compass publicizes its use of "flat transaction commission fees" as a revenue source in its quarterly earnings reports. Notably, the SERHANT listing agent involved in the Efrons' transaction charged a transaction fee of $495.