There are some industry rumblings that Albertsons CEO Susan Morris may be on the hot seat. In digital customer experience, Albertsons is building AI-powered experiences that improve engagement, increase basket size and create a more seamless shopping journey for customers. In labor optimization, Albertsons’ AI-powered workforce management platform remains on track for an enterprise-wide rollout in early 2027. Albertsons is also building a unified AI-powered ordering platform that brings demand planning, supply planning and replenishment together into a single decision engine. Also on the AI front, Albertsons expanded commerce media capabilities by integrating sponsored product discovery into AI-powered conversational search.