But boards need to reflect more on the system, and on what happens when something breaks down externally in a complex system. “And of course that asks the big question: are boards thinking about the system? (iStock.com/filadendron)Moving beyond binary thinking and buzzwordsIt’s also important to avoid starting with binary thinking in the boardroom, Mr Johnson said. Ultimately, there’s more governance infrastructure to think about than the traditional models being used, Mr Johnson said. Mr Johnson reminded delegates that board members are hired for their expertise and directors need to “earn their keep” outside of the organisation.