After several years marked by freight volatility and uneven demand, the rail and intermodal sectors are beginning to build meaningful momentum. Those improving fundamentals are reflected in this year’s Quest for Quality Awards, where 13 railroads and intermodal service providers earned top honors by delivering the reliable, consistent service that shippers continue to value most. “Just as importantly, rail service metrics continue to improve, with fewer shipper complaints and consistently strong safety performance,” he said. Against that backdrop, this year’s Quest for Quality winners once again demonstrated why service remains the industry’s most important differentiator. J.B. Hunt Intermodal captured the highest overall weighted score at 49.88, narrowly edging Union Pacific Railroad at 48.96, while the remaining winners also posted impressive results across the five core Quest for Quality service attributes.