The legacy phone switch-off was previously delayed from the original Dec 2025 date to 31st January 2027 in order to give broadband, phone, telecare providers, councils and consumers more time to adapt (details). elderly, disabled – vulnerable users), which aren’t always compatible with newer IP-based digital phone services (telecare providers were slow to adapt). full fibre broadband, SOGEA hybrid broadband or VoIP style phone solutions). One of the problems is that some consumers split their old broadband and analogue phone services between different Communication Providers (CP), which can add an extra layer of complexity. Openreach Briefing Statement On a Split-CP line, the phone line (WLR) and Broadband (+SMPF or +FTTC) are supplied by two different CPs.