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B.C.’s new consumer protection rules crack down on pushy sales tactics, sneaky subscription renewals
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New consumer protection rules took effect in British Columbia this month, aimed at curbing predatory and unfair practices in door-to-door sales and subscription services.
Amendments to the Business Practices and Consumer Protection Act, passed in March 2025, create new rules for what businesses can include in sales contracts.
Tayt Winnitoy, acting CEO of Consumer Protection B.C., said the agency has received more than 1,200 complaints from B.C.
The consumer protection agency has the ability to impose fines of up to $50,000 on businesses and up to $5,000 on individuals for breaching the rules.
It introduces new rules for credit monitoring and credit repair businesses.