Uber will discontinue its UberX service in South Africa from 1 September 2026, as the ride-hailing company restructures its product offering in the country. Image: FlickrUber is set to discontinue its long-standing UberX service in South Africa from 1 September 2026, as the ride-hailing company restructures its product offering in the country. Simplify its offeringUber has notified customers that UberX will be retired as part of a move to simplify its South African offering into four categories: Uber Go, Uber Comfort, Uber Black and Uber Reserve. “It benefits South African drivers by recognising them as formal public transport operators or drivers, legalising their status,” Creecy said. For Uber passengers, the most immediate change will be the disappearance of UberX from the app from 1 September, with Uber Go becoming the company’s entry-level alternative.