By Joni Peddie, CEO: Resilient People #BounceFoward™Read your people before you read the strategy deck. It fails in the gap between what leadership plans and what the team actually executes. This isn’t a box-ticking exercise at your weekly check-in, where you ask everyone how they’re doing and half-listen to the answer. Check your read against theirsAsk your team, occasionally, whether what you think they need matches what they actually need. The gap between the two is where the real leadership happens.