Governments are investing heavily in artificial intelligence to improve services, productivity, and public outcomes. Many have introduced AI principles, governance frameworks, assurance processes, and risk management tools — but are these mechanisms actually working in practice? The Trust Imperative 5.0, the fifth global report from Salesforce and BCG finds that while most governments have established the foundations for responsible AI, the primary challenge lies in operational execution. This Mandarin Talks webinar, featuring Salesforce Public Sector Strategy Lead ANZ Gisele Kapterian and BCG Managing Director and Senior Partner Miguel Carrasco, unpacks the report’s key findings and what they mean for Australian public sector leaders. You will discover how to close the gap between AI ambition and operational reality — embedding assurance into delivery workflows with clear decision rights and proportionate risk approaches that enable confident AI deployment.