None
EN
Forced to travel 100 km to fix ‘fault’ in new electric scooter, Kerala man wins Rs 1.6 lakh
['Somya Panwar', 'Somya Panwar Is A Legal Journalist At The Indian Express', 'Digital', 'Where She Covers The Various High Courts Across The Country', 'The Supreme Court Of India. Her Writing Is Driven A Deep Interest In How Law Influences Society', 'Particularly In Areas Of Gender', 'Feminism', 'Women S Rights. She Is Especially Drawn To Stories That Examine Questions Of Equality', 'Autonomy', 'Social Justice Through The Lens Of The Courts. Her Work Aims To Make Complex Legal Developments Accessible']
The Indian Express
The nearest service centres for the electric scooter were also closed, because of which the complainant had to travel around 100 km to repair it.
Purchase, defects, 100 km repair runOn May 22, 2023, the complainant purchased an Ola S1 Pro Gen 2 Electric Scooter, worth Rs 1.3 lakh, from the Kasaragod Ola outlet after transferring a down payment of Rs 71,259.
The complainant alleged that due to the deficiency in service on the part of Ola Electric Store, Anangur, Kasaragod and Ola Electric Mobility Limited, Bengaluru, he faced a total loss of Rs 2.5 lakh.
Hence, he sought compensation of Rs 2 lakh and damages to the tune of Rs 50,000 from both the opposite parties.
The commission allowed the complaint and directed Ola Electric Mobility Limited, Bengaluru and the Kasaragod outlet to refund Rs 1.3 lakh to the complainant.