A video from a Subway in Jacksonville, Florida, is going viral after a dispute between an employee and customer escalated over a comment about the customer's complexion. The employee does not respond to the complaint and instead describes the customer to police as a “dark-skinned Black man,” a description that the customer takes offense to. The employee does not address the customer's objection as he continues speaking with police. He’s on the phone… pic.twitter.com/VbXyxwyxxv — DocumentingLibs (@HistorianUSA1) August 9, 2026The Customer and Employee Offer Different Accounts"He did right thing calling cops. No follow-up has been posted showing whether police arrived or what happened between the customer and employee afterward.