The company’s new NTT DATA AI for Insurance combines configurable AI agents, insurance-specific data models and workflow orchestration through its AIVista platform, while maintaining human oversight, auditability and regulatory controls. The move comes as Kenya’s insurance industry expands and insurers face growing pressure to improve efficiency, strengthen fraud detection and manage risk. “Insurance is built on human judgment that understands risk, prices fairly and stands behind promises when it matters most,” said Bruno Abril, Global Lead, Insurance Industry at NTT DATA. NTT DATA AI for Insurance is designed to address that gap through specialized models and agents, embedded governance controls and an insurance-specific knowledge base. NTT DATA also says its prebuilt and configurable agents can enable deployment into insurance workflows up to three times faster.