The simple system one European country uses to avoid rip-offs

AdvertisementReviews & adviceEurope The simple system one European country uses to avoid rip-offs Abigail Butcher August 10, 2026 — 5:00am Save You have reached your maximum number of saved items. Cafes and restaurants in Portugal have to make the government’s red complaints book accessible. This magical item is Portugal’s complaints book – introduced 20 years ago to give consumers strength in just such a dispute. When Amber picked up the complaints book, the grumpy cafe owner acted immediately. By the looks of its paltry number of followers on social media, however, take-up of that doesn’t seem as robust as that of the complaints book.