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Over 5,000 Pending Complaints Resolved In Five Days By JAMB Registrar
['Adams Peter']
The News Chronicle
The Registrar, Joint Admissions and Matriculation Board (JAMB), Prof. Segun Aina, has resolved more than 5,000 pending complaints within five days, in a bid to improve service delivery to candidates.
This is disclosed in a statement issued on Sunday in Abuja by the Acting Director, Public Affairs and Protocol, JAMB, Fabian Benjamin.
Benjamin said the development followed Aina’s decision to strengthen the Board’s Service Compact with All Nigerians (SERVICOM) Unit to ensure the prompt resolution of outstanding complaints.
Benjamin said the directive had already begun to yield positive results, with more than 5,000 pending and unresolved complaints addressed within five days.
He said JAMB would continue to strengthen its complaint-resolution mechanisms to ensure that candidates received timely and efficient services.