Fortunately, kindness still goes a long way, and if there's one stereotype Canadians are more than happy to live up to, it's being friendly. The Skytrax World Airport Awards determined that Toronto Pearson International Airport (YYZ), Canada's largest and busiest airport, came in first place for North America's best airport staff in 2026. Global travelers from a wide range of nationalities made their voices heard when it came to choosing their favorite friendly airport staff. Toronto Pearson International Airport proved it has the best airport staff in North America, beating out San Francisco (SFO) and New York's LaGuardia Airport (LGA), which ranked at No. So when something inevitably goes wrong, a friendly, helpful staff member can be the difference between a travel horror story and a smooth takeoff.