Somerset Council has launched a new integrated Revenues and Welfare system for residents across the county. The council says the change marks a significant step towards simplifying services and giving residents a more consistent experience wherever they live in Somerset. The new platform introduces improved digital self‑service options, a modern electronic document management system and greater opportunities to automate routine processes, helping teams work more efficiently and consistently across the county. She thanked council colleagues and delivery partners for their work, and also acknowledged the patience of residents and businesses during the transition. The council is now working through the early stages of operating the merged system.