BlurbComplaints will receive unique numbers, documents will be digitized, status tracked, and a 24-hour control room will monitor delays, feedback, and escalationsBENGALURUBengaluru East Municipal Corporation Commissioner D.S. Ramesh has proposed a Citizen Help Center to give residents a single place to submit applications and complaints. The plan aims to reduce repeated office visits and make public services simpler, faster, transparent and more accountable. Zone-wise public grievance meetings would address unresolved cases requiring coordination, technical review or senior decisions. He urged officials to use technology effectively and build a citizen-friendly system that avoids unnecessary visits and strengthens public trust.