Users reported Xbox error NW-2-5 that prevents them from watching Netflix, so let’s see how to fix this problem. How can I fix Xbox error NW-2-5? To check your Internet connection on Xbox 360, you need to follow these steps:From Xbox 360 main menu select Settings. Xbox error NW-2-5 can prevent you from accessing Netflix on your Xbox, but we hope that you managed to fix this error after using one of our solutions. A Netflix network error usually means the app cannot reach Netflix servers.