Key insight : Amex GBT has added agentic AI tools to its corporate-travel management system. : Amex GBT has added agentic AI tools to its corporate-travel management system. American Express Global Business Travel (Amex GBT) has launched the Egencia AI connector in Anthropic's Claude, part of an effort to replicate human travel assistants with agentic AI. (Amex GBT is separate from American Express, following a 2022 spin-off, and is in the process of being acquired by Long Lake Management .) "AI is essentially a means to automate that human travel agent component while maintaining efficiency and corporate travel policy rules.