The Glassdoor manipulation TaskUs allegedly ran isn’t unique; it’s just the case that got prosecuted. Thomas Cloud, a Fractional CTO at US-based Vertex CTO Advisory, believes outsourcing companies’ manipulation of employee metrics to score clients isn’t surprising. The Glassdoor manipulation TaskUs allegedly ran isn’t unique; it’s just the case that got prosecuted,” he said. Not just for internal metrics manipulation, but outsourcing companies are also in the legal spotlight over cybersecurity failures, labor violations, and governance lapses. Additionally, TaskUs overstated the size of its workforce and touted its “low employee attrition levels,” which “lead to lower hiring and training costs and higher employee productivity.”