After more than 25 years working with organisations around the world, I’ve seen this pattern play out time and time again. They remember leaders who promised one thing and delivered another and mergers that felt more like takeovers. I’ve worked with organisations where the executive team appeared divided, collaboration had broken down, and departments seemed to operate as completely separate businesses. Many of the current leaders hadn’t even been there at the time, and yet the organisation still carried the memory. The strongest leaders I’ve worked with don’t rush to change everything.