A year ago, Chesky said the question inside the company was essentially, "Is AI good for Airbnb or is AI bad for Airbnb?" Chesky went to the Rhode Island School of Design and studied industrial design before co-founding Airbnb. Chesky said AI is helping Airbnb attract more bookings, make it easier for hosts to list and price homes, and lower customer-service costs. "One of the problems is a lot of people feel like they don't know how to make money on consumer with AI," Chesky said. Airbnb is still trying to be selective about where it spends those tokens and the company is using more than a dozen AI models internally, Chesky said.