AdvertisementTravel newsTraveller letters Our premium economy seats were defective, but the airline didn’t care Each week Traveller publishes a selection of rants, raves and travel tips from our readers. Upgrading to premium economy on long-haul flights promises extra comfort, but travellers risk paying double without the guarantee of service quality. Airlines treat premium tickets as simple transport receipts, offering token vouchers when premium amenities fail. Picchu this A Traveller feature on exploring Peru’s Machu Picchu rekindled fond memories of a reader’s visit in the early 1990s. AdvertisementTwo sides I recently flew Etihad economy from Sydney to Athens via Abu Dhabi and experienced two very different sides of the airline.