The Army used AI that hallucinated multiple times, creating the false impression that Trax’s bid was weaker than rival Southwest Range Services’ successful bid of roughly $450 million, a complaint filed in late July alleged. The filing comes after the Government Accountability Office denied Trax’s bid protest in May. Additionally, the Army conceded that one of the weaknesses it identified with Trax’s bid is not supported by the record. Trax is not the first contractor to publicly allege an agency has wrongfully used AI to evaluate contract bids. Salient CRGT alleged that a Defense Department subagency improperly used AI, rather than human employees, to evaluate bids.