Is AI making employees less able? More concerning still, 39% feel their overreliance on AI tools is eroding their skills and making them less intelligent. Help employees develop the skills to work alongside AI: 65% of employees say employers are failing to equip people with the skills they need as AI takes over more work. Offer the practical AI tools employees want: Most employees say AI tools that help with data entry and email management (88%) communication (87%), administrative tasks (85%), content creation (83%), and customer support (82%) would be valuable to them. As AI implementations scale, businesses need to more effectively measure and evaluate the ROI of AI tools.