Credit: EQRoy / ShutterstockThe airport’s automated gates can currently only process some British visitors but not the people who live on the Rock. The fault means Gibraltar residents arriving home must currently interact with both Gibraltar and Spanish border authorities instead of completing part of the process through the automated system. Why some British visitors can still use the e-gatesThe unusual part of the fault is that it’s not appearing to affect every type of passenger equally. British residents in Spain should still keep their TIE readyFor British residents travelling from Spain, holders of a valid Spanish residence permit, including the physical Tarjeta de Identidad de Extranjero (TIE), are exempt from EES. Which documents arrivals need while the gates are being repairedThe airport checks form part of the new Gibraltar travel arrangements introduced on July 15.