For Sara, a wheelchair-accessible vehicle is not simply a convenience as it allows her to work, attend hospital appointments, visit family and maintain the independence she has spent years building. Delays - Sara says she has lost her independence (Image: Purpl)What she expected to be a straightforward renewal has instead stretched far beyond a year. “I told Motability I don’t care what van I get,” she said. A spokesperson for Motability Operations, who run the Motability Scheme, said: "The Motability Scheme helps disabled people maintain their freedom and independence, including leasing highly specialised Drive from Wheelchair vehicles. "Because every vehicle is individually tailored, this process can take longer than other Scheme vehicles.