Contends it can recover three months of mischarged fees, but provides no clear basis for being able to do so. Later this month, Nedbank will debit affected account holders to recover fees that were incorrectly collected between February and May. In communication sent to customers in July, it said that “due to a system, the fees collected on your external debit orders between 16 February 2026 and 12 May 2026 were calculated incorrectly”. The issue did not impact the processing of debit orders or clients’ funds beyond the incorrect fee being applied.” “In line with Nedbank’s Pricing Guide and Conduct Rules, the bank may only recover missed fees for a maximum period of three months,” it said.