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IT
Will agentic AI kill off traditional BPO providers or breathe new life into them with rich pickings to be had?
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diginomica
A common question posed over the last couple of years is around whether traditional Business Process Outsourcing (BPO) firms will fall victim to the advance of AI?
But why turn to conventional BPO providers if agentic AI tech can do the same thing for you?
So we have projects fully on AI data, for example, on data lakes, or making sure that the company has the right data momentum.
What is changing is that agentic AI is transforming the economics of modernization itself.
Our ambition is to leverage what we've been doing for 40 years, which is observe a business process, deploy that new business process, orchestrate the business process, and then operate it.