The National Transport and Safety Authority (NTSA) has backed a proposed law to regulate fares charged by all public service vehicles, saying it would protect commuters from arbitrary fare hikes. "The bill allowing us to regulate fares is a good thing because most of the time you find that many passengers or commuters complain, especially about paying high fares," said Musumba. During these periods, transport operators hike fares," he added. Musumba, however, stressed that any fare regulation framework should also consider the realities facing transport operators, including fluctuations in fuel prices and other operating expenses. The Bill seeks to give NTSA powers to approve and regulate fares charged by PSVs, ending the current system where operators are free to adjust fares without government oversight.