MORGANTOWN - Citing a lack of customer support, the Monongalia County Commission has dropped Take Command Health as its insurance administrator in favor of Remodel Health. The move to ICHRA decoupled the county’s overall insurance spend from its group history, which was driving steep increases year over year. Through the ICHRA setup, the commission provides each employee an allowance based on age, insured family and other factors. Sikora said he expects county employees to experience a "much more customer service-focused, robust enrollment process" when enrollment opens in November. "I was talking earlier about our health insurance.