To support this, East West Banking Corporation (EastWest) launched ECHO (EastWest CMS Help Officer), an AI-powered chatbot designed to help business owners better understand and access the Bank’s Cash Management Services. ECHO helps address this need by providing simple, easy-to-understand answers to questions about EastWest’s Cash Management Services. “Business owners need quick access to information so they can focus on running and growing their business. Through ECHO, EastWest continues to strengthen its support for business owners with practical digital tools that simplify banking, improve access to relevant solutions, and help businesses make better-informed financial decisions. To learn more about how EastWest can support your business and chat with ECHO, visit https://www.eastwestbanker.com/business