Disgraced funeral director Robert Bush has written an apology to the hundreds of victims of his callous offending acknowledging he 'should have acted differently and much sooner'. The undertaker, who was jailed for 20 years last week for storing at least 30 bodies at his funeral parlour in Hull and giving grieving relatives the ashes of strangers, said he 'genuinely regrets the consequences of [his] actions'. However, his apology has been rejected by many victims, who have said they will 'never' be able to forgive him for his actions. 'There are no words that can undo what has happened or take away the pain that many of you have experienced. Jasmine Beverley, whose son's remains were discovered in an envelope at the funeral parlour nearly two years after he was stillborn, said: 'Reading the letter has left me feeling nothing but anger.'