A Charlotte barista says a customer complaint over a drink order turned into an argument that left her in tears. Recommended VideosThe TikTok creator Lilly Rae (@seriouslyaddisonscousin) says the customer questioned her help with the menu and accused her of being disrespectful. She says the exchange happened in front of the customer’s young daughter and became so overwhelming that she cried after the customer left. The barista says the customer later complained that the menu was too complicated and questioned whether she wanted to order from the shop at all. After the customer left, the creator says she immediately broke down crying.