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Woman says DC United Airlines flight took away her carry on luggage as check-in. Then began the nightmare she had strived to avoid
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We Got This Covered
Recommended VideosShe said she intentionally packed only a carry-on to avoid the possibility of lost luggage during her journey.
According to Riss, she flew from Houston to Washington, D.C., before boarding a connecting United flight to Brussels.
Riss said she agreed but never received a baggage tag or tracking information for the bag.
The mystery of the missing baggage tag numberRiss said airport staff in Brussels initially told her the suitcase should arrive on the next day’s flight.
Riss said her flight from Brussels to Chicago diverted to Chicago Rockford International Airport due to severe weather near O’Hare International Airport.