The report highlights that decentralized buying—where individual departments or employees acquire software without central IT oversight—has created a phenomenon known as software bloat. Industry research cited in the article shows that between 25 and 50 percent of all purchased SaaS licenses are severely underutilized or ignored. Additionally, businesses reportedly maintain an average of 7.6 duplicate SaaS subscriptions, with different teams often paying for separate platforms that serve the same function. Unused accounts—referred to as "ghost seats"—continue incurring charges when employees leave or change roles if subscriptions are not canceled. Symphona Technology concludes by encouraging businesses in Georgia to seek consulting services for cybersecurity, IT infrastructure, cloud optimization, and AI implementation tailored to their needs.