However, as a life coach, I teach people the casual phrases that the most emotionally tough but kind-hearted people say regularly that create peace so they can avoid arguments and mediation. Emotionally tough but kind people usually say these phrases casually:1. Chainarong06 / ShutterstockAdvertisementThis casual phrase can save any relationship and is often said by folks who are emotionally tough but still kind. You: “I’m ready, honey, and I’m kissing the baby goodnight, be out in a sec.” You: “Yes, you need peace, I get it.”