She has now announced plans to approach the consumer court, accusing the ride-hailing platform of failing to provide adequate support after the accident. Sani Krishna, originally from Kerala and currently working in Bengaluru, said the accident occurred on June 17 while she was travelling to her office in Domlur from Byrasandra using a bike taxi booked through the Rapido app. Following the accident, Sani was initially admitted to a hospital in Bengaluru before being shifted to Manipal Hospital, where she underwent several surgeries. She also alleged that several other users had contacted her after her video went viral, claiming they too had struggled to receive adequate support following accidents involving bike taxi services. Responding to the allegations, Rapido stated that it was in touch with Krishna regarding the incident.